Wilson Consulting

Small things over time lead to big things; aka, tiny fixes add up.

At Wilson Consulting, I help founders, executives, and design-driven organizations bring structure, rhythm, and strategic focus to fast-moving environments. With over 20 years of experience at Fortune 500 companies including IBM, Intel, and Microsoft, I specialize in creating systems that support scale without chaos.

From startups in high-growth mode to large cross-functional organizations, I identify the unseen inefficiencies that slow execution and drain energy. My work is grounded in deep systems thinking, clear communication, and a strong sense of empathy for leaders navigating complexity.

Whether you need a quick strategic push, a focused systems rebuild, or an embedded operational partner, these services are designed to meet you where you are and help you build what's next.

Services

  • Strategy Session

    This 60-minute session is ideal for leaders who need clarity, but aren’t sure where to start. We'll identify what's creating friction and where to focus first. Whether you're scaling fast, stuck in decision quicksand, or just can't get the team aligned, I’ll help you identify what’s actually broken — and what to do first.
    We’ll meet for an hour, focused entirely on your specific operational challenges, and I’ll deliver clear, immediate recommendations you can take action on right away. You’ll walk away with a short Fix Priority summary, practical next steps, and an outside perspective grounded in real-world operational experience across global teams. Together, we’ll come up with next steps and targeted outcomes.

    Best for:

    Founders scaling quickly without operational infrastructure

    Executives experiencing execution drag or team misalignment

    Operators looking for an outside-in perspective for clarity, restructuring, or greater impact

    Includes:

    60-minute session via Zoom (in person also available)

    A personalized Fix Priority Summary

    One follow-up email for questions or next steps

  • Custom Scoped Project

    This is a focused project designed to address specific operational challenges. I assess your current systems, collaborate with key partners, and deliver clear, actionable solutions tailored to your goals and team structure.

    Common projects include:

    Operating model redesign for cross-functional teams

    Workflow and intake systems for design and product orgs

    Meeting cadence and business rhythm development

    Capacity planning and team visibility infrastructure

    SharePoint - all aspects from initial build to rollout

    Strategic integration of AI into internal processes

    Deliverables may include:

    Operational audit and recommendations

    Custom playbooks, templates, and systems maps

    Implementation roadmap with clear milestones

    Hands-on support or coaching during rollout

  • Fractional Chief of Staff

    For executives who want an experienced operational leader to help them run the business, drive alignment, and deliver results, I offer fractional Chief of Staff support. I work 10 to 15 hours per month as a dedicated partner focused on clarity, consistency, and follow-through.

    This is a good fit for:

    Founders managing multiple priorities without time to build internal structure

    Executives leading large, distributed teams with inconsistent systems

    Orgs that need experienced operational scaffolding during change or growth

    Focus areas include:

    Strategic planning and execution rhythm

    Partner alignment and communication systems

    Capacity dashboards and team health indicators

    Performance tracking and reporting

    Embedded AI for operational efficiency

    Culture, talent, and people management/coaching

Ops Playbooks

For teams, orgs, and founders who want a playbook on how to get started, enable clarity, and drive impact. These are all tried and true validated processes and systems that work. Each one of these playbooks distills years of operational strategy from Fortune 500 companies into actionable tools, clear frameworks, and small, strategic shifts that create impact. Whether you’re scaling a team, cleaning up chaos, or scaling your operations, these playbooks will give you the structure, language, and clarity to move fast with purpose.